Refund policy

As a result of current conditions with the pandemic, we are unable to accept returns. If you are not satisfied with your purchase, please contact us at taylorbeautyllc@gmail.com within 14 days of receiving the item(s). 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items, including personal care goods (such as beauty products) cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve and evaluated your request. At that time, we will let you know if a refund is approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.